Lowongan Customer Service Executive-KliknClean - On-demand cleaning service

    Customer Service Executive-KliknClean - On-demand cleaning service

    Jakarta Pusat (Jakarta Raya) - Bendungan Hilir | Ditayangkan: 01-May-2017 | Tutup pada 31-May-2017

    About KliknClean
     
    KliknClean is an on-demand housekeeping service founded in 2016. People can order cleaning through our apps or website. We have fully employed cleaners, who offer high quality and consistency. We partner with a major b2b cleaning company Carefast (7,000 people, cleaning among others at Pacific Place and DBS). 
     
    Right now, KliknClean is operational at Jakarta, and we have several offices spread out through the city. We are expanding now and soon go to Jabodetabek and other Indonesian cities such as Surabaya and Medan.

    Requirements:
    • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
    • Required language(s): Bahasa Indonesia, English
    • At least 1 Year(s) of working experience in the related field is required for this position.
    • Preferably Junior Executive specialized in Customer Service or equivalent.
    • Can handle multiple tasks.
    Responsibilities:
    • Place, cancel or reschedule orders, according to customer needs.
    • Reach out to customers and verify order information such as addresses and phone numbers.
    • Assist with placement of orders or promo code.
    • Resolve customer complaints via phone, WhatsApp, email, mail, or social media.
    • Suggest solutions when customer have problem.
    • Attempt to persuade customer to reconsider cancellation.
    • Inform customer of deals, promotions and new product.
    • Compile reports on overall customer satisfaction.
    • Handle changes in policies or system.

    KliknClean is the best and only on-demand housekeeping service that fully controls its cleaners. Our customer retention rate is more than 50%.

    ALAMAT : KliknClean - On-demand cleaning service
    Jl. Danau Dibawah Blok G1 No 36A Bendungan Hilir, Jakarta Pusat

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