Lowongan Supervisor Customer Service Support- TRAINER (HINET)-PT Berca Hardayaperkasa (Hinet)

    Supervisor Customer Service Support- TRAINER (HINET)-PT Berca Hardayaperkasa (Hinet)

    Jakarta Pusat (Jakarta Raya) - Cikini | Ditayangkan: 12-May-2017 | Tutup pada 11-June-2017

    PT. Berca Hardayaperkasa (BHP) merupakan salah satu perusahaan dibawah Group CCM (Central Cipta Murdaya). PT BHP adalah perusahaan penyelenggara jasa layanan internet 4G LTE di Indonesia yang memberikan akses data internet berkecepatan tinggi.

    PT. BHP memberikan layanan akses data dan internet yang cepat kepada mayoritas penduduk di Indonesia yaitu dengan merek dagang hinet.

    hinet 4G LTE merupakan sebuah standar komunikasi akses data nirkabel tingkat tinggi dengan berbasis jaringan GSM/EDGE dan UMTS/HSPA. hinet 4G LTE mengadopsi tekhnologi 4G LTE berbasis time division duplex (TDD) difrekuensi 2,3 GHz. Kecepatan akses hingga 75 Mbps dan bisa menembus 125 Mbps.
     
    Saat ini hinet 4G LTE tersedia di 3 kota yaitu Makasar, Pekanbaru dan Denpasar.
     

    Job Description:
    • Train the trainer & CSO performance Development
    • Responsible to all Customer Service operational needs
    • Delegating, socialization program & task’s to all regional supervisor
    • Evaluate & Monitoring Service excellent
    • Accept & handle escalation ticket from CSO and come up with solution
    • Customer experience & Engagement program
    • Reporting to customer engagement manager
    Requirement:
    • Education minimum S1 (any major)
    • Age maximum 35 years
    • At least 3 years as Customer Service
    • Strong knowledge in Customer Service Operation, Service Excellent
    • Working and strong knowledge with Excel and Power point
    • Good interpersonal
    • Good communication skill
    • Good Solving problem

    Vision
    • The best Company to work for with challenging and rewarding jobs.
    • The best company to buy from for its quality products and service commitment.
    • The best company to compete with respect and credibility.
    • The best company to invest in for its good returns and reputation.
    • The best company to collaborate in a partnership for sustainability and professionalism.

    Mission
     
    To be the leading and most reputable company in the information, communication and measurement technology by providing the best value added products and services for achieving the highest customer satisfaction based upon excellent and profitable relationship with our business partners.
     

    ALAMAT : PT Berca Hardayaperkasa (Hinet)
    Jalan Abdul Muis, Central Jakarta, DKI Jakarta, Indonesia

Industri

Kategori Lowongan Kerja