Lowongan Senior IT Application Support-PT Home Credit Indonesia

    Senior IT Application Support-PT Home Credit Indonesia

    Jakarta Raya | Ditayangkan: 12-May-2017 | Tutup pada 11-June-2017

    Home Credit Group is one of the largest European financial group and has just launched its business in Indonesia. Home Credit Group operates in 11 countries across Europe, Asia, and America and is a market leader in most of the countries it operates in the field of banking and consumer finance.
     
    PT Home Credit Indonesia has biggest intention in developing and improving the employee welfare by providing an attractive income package and an exciting bonus package to recognize best performance. We also offer international exposure in training and career opportunities which may lead to management positions within the group in the future.
     
    For our business development we are expanding to cities outside of Jabodetabek. Currently we operate in Bandung, Surabaya, and Makassar. Next year we are heading for more cities, starting from Yogyakarta and Semarang. 
     

    Title: Senior IT Application Support
    Reports to: IT Application Support Assistant Manager
     
    Responsibilities
     
    • Performs 2nd level of system systems support for core applications, and systems
    • Escalates incidents from 1st level of service desk
    • Regularly updates recorded incidents in ticketing tool
    • Assigns incident to / from 3rd level system support (external vendors, other internal teams, etc.)
    • Communicates incident progress to relevant parties (reported person, business users, 3rd level support, etc.) according to internal procedure
    • Solves incidents, system issues, analyses root causes
    • Supports, tests, and monitors software deployments to production environment, including post deployment support according to internal procedure
    • Improvement, and maintenance of deployed application according to new changes
    • Managing user management
     
    Requirements
     
    • Good communication level of English, written and spoken
    • Bachelor degree, or adequate IT education – with min.2 year experience on same position
    • Ability to work out of standard office hours according to company needs
    • Fundamental SQL knowledge to be able to query data from Oracle database
    • Attention to details
    • Strong knowledge of IT and ability to learn about new software
    • Familiar with Weblogic or other middleware application will be advantage
    • Good analytical skill and quick learner
    • Candidate must possess at least a Diploma, Bachelor's Degree, Computer Science/Information Technology, Science & Technology or equivalent.
    • At least 2 year(s) of working experience in the related field is required for this position.

    Home Credit Indonesia has done a great expansion in Jabodetabek, Bandung, Surabaya, Makassar, Yogyakarta, Semarang and will always expand rapidly forward. Working with us gives you the opportunity to have international learning experience. Interact intensively with people from different nations, learn about new culture, and always challenged to speak your mind. High performance employees are recognized by the management and opportunities for career development are widely open.
     
    We don't just work, but we make our work fun and enjoyable. There are lots of other activities that we do, such as outing, party, social activities, and others.
     
     

    ALAMAT : PT Home Credit Indonesia
    9/F Plaza Oleos, Jalan Tahi Bonar Simatupang No 53, Kebagusan Pasar Minggu, Jakarta, Indonesia

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