Lowongan Operations Temporary Staff (3 months contract)-PT Garena Indonesia (Divisi E-commerce)

    Operations Temporary Staff (3 months contract)-PT Garena Indonesia (Divisi E-commerce)

    Jakarta Barat (Jakarta Raya) | Ditayangkan: 23-April-2017 | Tutup pada 23-May-2017

    The largest internet company in Southeast Asia + Taiwan is launching a new C2C eCommerce business covering all the territories that we are in.
     
    With massive resources, deep expertise in mobile space, operational experience in the local markets and leadership with deep eCommerce background and experience, the company is confident that the new business will emerge as a clear market leader in the near future.
     
    Become a member of one of the best eCommerce team in Southeast Asia + Taiwan and join a group of young and motivated entrepreneurs with various background including a management team with relevant experience from Top Companies and Consulting Firms. This is a unique opportunity to gain a valuable and challenging experience at a rapidly expanding start-up company, without the constraints of most start-ups. 

    You will be the first among a group of like-minded, driven and extremely intelligent hires to drive the company’s vision to be No.1 in the C2C eCommerce space. You will be expected to take on a multitude of responsibilities and use your initiative and creativity to support the expansion of our eCommerce platform across the region.

    Shopee is a social shopping platform, which delivers a seamless end-to-end experience at the best possible prices. Compared to another C2C marketplaces, we offer a secure payment method (Shopee guarantee), high quality of listing products, and integrated logistical service.
    As we are spearheading innovation and impacting lives in Asia, we always seek outstanding individuals with the passion and aptitude to lead the change with us.
    Join us and get the glimpse of working in one of the biggest and fast-growing E-commerce industry in Indonesia!
     
    Job description:
    • Handle customer inquiries from sellers and buyers
    • Manage and resolve customer relation issues and escalations
    • Document call center processes and FAQs, and work on continous process  improvement
    • Monitor payment transactions and conduct reconciliation of transactions
    • Manage all payment channels, handle payment-related records, reports
    Requirements:
    • Minimum Diploma degree
    • Strong communication skills, logical thinking and problem-solving skills
    • Good team player, positive attitude and eagerness to learn
    • Driven, motivated, willing to work hard
    • Able to join immediately, willing to work in shift and work for 3 months (contract-based)

    Why Shopee is the perfect place for you?
     
    At Shopee you will be working alongside top talents from the region to contribute back to the society. We effectively combine all the elements of C2C m-commerce into a package highly tailored for each country in Southeast Asia and Taiwan, including :
     
    • Payment security through escrow service
    • Integrated logistics solutions
    • Responsive customer service
    • Fully customized (language, features) app for each country
    You will be creating meaningful impacts with fellow talents who possess international exposure and local insights, as you overcome daunting challenges throughout your career at Shopee. There will never be a boring day at work!
     
    As we are spearheading innovation and impacting lives Asia, we always seek outstanding individuals with the drive, passion and aptitude to lead the change with us!
     
     
    What Shopee team say about Shopee?
     
    Jennifer, graduated from University of Southern Queensland, Marketing Associate at Shopee Indonesia.
    “From my first day in Shopee, I realized that the company was fully committed to offering the highest level of service to our users. Looking at this has made me realize the potential that I have to grow and Shopee has provided me with the opportunities to do so. I am glad that I found such a challenging and dynamic workplace.“
     
    Mateus, graduated from Beijing Foreign Studies University, Cross Border Associate at Shopee Indonesia.
    “I believe that Shopee is one of the few e-commerce start-ups that have shown consistent and prominent development in a short period of time. Shopee provides a professional yet fun environment and as a result, its employees become more driven. When I first joined the Cross Border division as a Language Specialist, I found new challenges everyday, but from these challenges I found new ways and methods on problem-solving. Shopee has let me develop into a more conscientious and focused worker and I do believe that Shopee will maximize my potentials in this industry. To conclude, Shopee is a great place to work for a fresh graduate like me to further develop my talents and ambitions.”

    ALAMAT : PT Garena Indonesia (Divisi E-commerce)
    Wisma 77 Tower 2, Jalan Letjen. S. Parman, Slipi, Daerah Khusus Ibukota Jakarta, Indonesia

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